The basic rules of competitive intelligence

Every business has to deal with customers, suppliers, employees and others. In nearly every branch of trade there are many companies dealing with the same reference groups. These companies are competitors because they offer similar products to similar customers. Therefore, it is so crucial to know what the other companies, the competitors, are doing. (blog) Sophie Bonczyk, "The basic rules of competitive intelligence," Febuary 22, 2009

 http://sophiebonczyk.wordpress.com/2009/02/22/the-basic-rules-of-competitive-intelligence/